At XtremeAIR, your satisfaction is our top priority.Our dedicated Customer Experience team is here to ensure that every interaction you have with us is a great one. As we continue to improve our internal systems and service processes, please be advised that response times for inquiries and service cases may experience brief delays. Currently, our average response time is 2–3 business days. To help us resolve your issue as efficiently as possible, please keep the following in mind:

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• For warranty claims, having your model number and proof of purchase ready will allow us to assist you more quickly.

• If calling us, please refer to our phone service hours below.

• If submitting a request through our contact form, please submit only one ticket per issue to avoid delays in handling.

 

We appreciate your understanding and patience as we work to serve you better.